Click Here Terms and Conditions
Do you offer gluten-free and dairy-free cakes?
Yes! I can make most cakes gluten-free, dairy-free or both. Just mention your special dietary needs when you order.
*Allergens* Please note that all items are processed on equipment that processes milk, egg, wheat, soy and peanut ingredients.
Are you a nut free facility?
Custom Cakes by Jess is not a nut free facility. I can make cakes that do not have nuts, however, I do make cakes with nuts so I cannot guarantee there would be no cross-contamination even though I thoroughly clean and sanitize before and after each order.
*Allergens* Please note that all products are made on equipment that processes milk, egg, wheat, soy and peanut ingredients.
How far in advance do I need to place an order?
Please place your order a minimum of 3-4 weeks in advance for a custom cake. At least 4 weeks or more for intricately designed cakes, especially during the busy seasons in spring and around holidays. I do have a maximum capacity of orders weekly so please book early to reserve your place on my calendar! Last minute cake order? Contact me and I will do my best to accommodate your needs, but can not guarantee availability last minute. Custom cake orders booked less than a week to the event date will incur a $20 rush fee.
Should you need a simple, non-customized cake fairly quickly, contact me. I will do my best to accommodate quick non-customized cakes and cupcakes.
Do you accept credit/debit cards?
Yes! I use Square to take Visa, Mastercard, American Express and Discover.
I don't see your pricing. How much do you charge for cakes?
This is a good question, and it's kind of like asking "how long is a piece of string?" As each custom cake order is unique, pricing is determined by servings and complexity of the design. Please contact me for a free quote. If cake set up is required for your event, there will be a $25 charge in addition to delivery fees, see delivery prices below.
Minis $1.50 each
Classic (vanilla and chocolate) $2.50 each
Seasonal/Specialty Flavors are $3.50 each
Hand piped buttercream decorated cupcakes are $3-$4 each (custom order)
Fondant decorated cupcakes are $3.50-$4+ each (custom order)
Jumbo Classic: $5 each Specialty Cake Flavor: $6 each
Giant (serves 12-16) Prices starting at $65
Minis - Minimum order of two dozen (24)
Standard - Minimum order of one dozen (12)
Jumbo - Minimum order of four cupcakes (4)
For Cake Truffles:
Classic Flavors $18/dozen
Specialty Flavors/Toppings $20/dozen
Minimum order of one dozen (12)
Do you deliver?
Yes! Free delivery to Souderton, PA and $1.75 per round trip mile to all of Bucks and Montgomery counties in PA. If you are outside of Bucks and Montgomery Counties, contact me to see if delivery is available in your area.
Do you offer shipping?
No, I do not offer shipping at this time.
Do you offer an incentive for referrals?
Yes! Tell someone how much you love Custom Cakes by Jess and when they book an order, you'll receive a $10 gift certificate to use on your next order. No limit as to how many you can earn!
What is your payment policy for custom orders?
In order to have your event booked on my calendar, I require a 50% non-refundable deposit with the balance paid two weeks (14 days) before the event date. If the order is placed less than 2 weeks before your event date, payment must be made in full before securing the date. Orders will not be booked on my calendar without a deposit.
Can I provide pictures of the design that I would like?
Yes! I welcome your inspiration photos for your cake. As cake design is an art, there may be slight variations to the presented photos to represent its individuality.
Do you do corporate events?
Yes! You can order sheet cakes, tiered cakes or cupcakes to feed a crowd.
Can I make changes to my order?
Custom cakes require advanced planning and preparation. Minor changes can possibly be made two weeks prior to the event date. Contact me to inquire.